Virgin Media takes your privacy seriously. Your personal information will not be sold or otherwise distributed to third parties without your consent. Virgin Media is not a source of unsolicited email.
This policy covers what personal information Virgin Media collects, how that information is collected and why we need it. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not cover the practices of companies other than Virgin Media or people who are not employed or managed by Virgin Media Ltd. Third party sites provide the products and services listed on Virgin Media and these sites have their own privacy statements and are not covered by this policy.
Providing your email address to Virgin Media is optional and used solely to update you with new products and services that our site has to offer, or to respond to and queries you have sent Virgin Media automatically receives and records information on our server logs from your browser, including your IP address, browser type, and the page(s) you request. This information is collected anonymously and is used to better understand how people use our site and improve its performance.
As a matter of policy Virgin Media does not sell, rent, share or otherwise distribute any of your personal information to third parties except in certain specific circumstances. Those circumstances are as follows:
We receive a subpoena, court order or other legal demand for your information.
We believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or as otherwise required by law.
Some of our services allow you to make certain information public or accessible to certain individuals. If you make use of these services Virgin Media will share your information as you request.
Cookies are a standard Internet technology, and many major web sites use them to provide useful features for their members. Cookies allow us to store and retrieve login and other information on a user's system. They provide us with data that we can use to improve our service to you. Cookies themselves do not personally identify users, although they do identify a user's computer. The default setting for most browsers is to accept cookies; if you prefer you can set yours to refuse them. If you choose not to accept cookies you will not be able to take full advantage of Virgin Media.